Computer Support Training

Computer network support specialists, otherwise known as technical support professionals, are responsible for diagnosing, troubleshooting and assessing wide variety of computer network issues. In addition to that they also perform regular project maintenance on their organization’s cloud networks to ensure its recovery in case of a disaster. By carrying out industry standard daily, weekly or monthly backups all important data is stored safely which guarantees the quick resolution of IT problems since organizations rely heavily upon these systems. Network support specialists use their soft skill as they help computer users via phone, email or in-person visits. They usually collaborate with network and computer systems administrators to complete more intricate tasks.

Launch your career in IT! Acquire the skills necessary to be successful. You will learn everyday support duties such as computer assembly, wireless networking, program installation, and providing excellent customer service from start to finish. Furthermore, you’ll gain an understanding of systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code for troubleshooting purposes.

Obtaining professional certification proves that you have the capability and know-how to succeed in a specific field of work. To acquire this recognition, one must pass an examination designed by organizations or associations dedicated to upholding standards for the respective industry. As evidence of success, a certificate is presented upon successful completion of all tests. Ready to begin a new career or journey or career transition from the one you’re on? With Professional Certificates you can achieve your professional ambitions and become job ready. Enroll today with ITU offering flexibility in learning at any pace that accommodates your lifestyle as you build your career development portfolio.

IT is a broad field with plenty of job opportunities, so the education required to get in will be contingent on what kind of work a potential employer is looking for you to do. To hold an IT support specialist position, computer knowledge alongside remarkable problem-solving and critical thinking skills are essential; however, having a degree is not necessary, but a foundational skill in IT will set you apart, and ITU can equip you with the foundational knowledge in this high demand skill.

Tech support specialist is a required and ever-growing field; there are numerous paths to explore when considering your career. If you wish for the more traditional role, then working in-house providing IT solutions at an establishment might be suitable for you. Alternatively, if remote work entices you more, then answering customer inquiries over the phone or through live chat from home may be best suited to your ambitions! Do you want to work with a range of specialized fields, including finance, telecommunications and computer systems? Joining an IT support organization could provide the perfect opportunity for this. You’ll be able to give technical assistance in both offices and homes while gaining insight into multiple industries. With technology becoming increasingly used on a daily basis, your skills will have the ability to help people around the world with their most complex issues.

The Bureau of Labor Statistics reported that a computer or IT support specialist’s yearly salary averages to $57,910 nationwide.* Nevertheless, your pay is determined by several factors including but not limited to education level and past work experience. Moreover, the company you join and in which state your job resides are vital determinants as well.

Working as a Computer Support or IT Specialist, you would be in charge of providing advice and assistance to computer users and organizations. Specifically, this could include helping employees with their computers and software programs, using ticket-tracking applications to respond quickly to requests or inquiries, upgrading network systems when necessary, monitoring company data security protocols – all while staying ahead of the current trends within the tech industry! With such an array of responsibilities on your plate every day, it’s no wonder that these specialists are so valued by companies around the world.