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Microsoft 70-685 Pro: Windows 7
In this Microsoft 70-685 course you will learn how to identify the cause of and resolve desktop application issues, identify the cause of and resolve networking issues, manage and maintain systems that run the Windows 7 client, support mobile users, and identify the cause of and resolve security issues.
Included In This Course
Included In This Course
14 Hrs 28 Min
96 On-demand Videos
Closed Captions
10 Topics
58 Prep Questions
Certificate of Completion
Course Description
Course Description
Unlock the Potential of Windows 7 Support: Mastering Enterprise Desktop Solutions Embark on a journey to become a skilled specialist in Windows 7 support with our Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician course. This comprehensive program is meticulously designed to equip you with in-depth knowledge and practical skills essential for resolving complex desktop application issues, networking challenges, and security concerns in a Windows 7 environment. Dive deep into the intricacies of managing and maintaining systems running on Windows 7, a staple in many corporate settings.
In-Depth Curriculum for Aspiring Technicians Our course curriculum covers all the key areas necessary for excelling in the Microsoft 70-685 Pro exam. You will learn the art of diagnosing and fixing desktop application glitches, ensuring seamless functionality for end users. Networking issues, often a hurdle in enterprise settings, will become manageable as you master troubleshooting techniques. The course also places a significant emphasis on maintaining systems running Windows 7, ensuring they perform optimally and securely.
Hands-On Approach to Learning We believe in a hands-on approach to training. This course is not just about passing an exam; it’s about gaining real-world skills. You will engage in practical exercises that simulate common challenges faced by enterprise desktop support technicians. This approach ensures that you are job-ready, capable of supporting mobile users, and adept at identifying and rectifying security vulnerabilities.
Course Benefits
Career Advancement with Microsoft Certification Achieving the Microsoft 70-685 Pro certification opens doors to advanced career opportunities in IT support and administration. This certification is recognized globally and validates your expertise in managing and troubleshooting Windows 7 systems, a skill highly valued in today’s tech-driven workplace.
Skill Development for the Modern IT Professional By the end of this course, you will have developed a robust set of skills crucial for any IT professional. These include advanced problem-solving abilities, expertise in managing Windows 7 environments, and the capability to support complex enterprise systems. These skills are not just limited to Windows 7; they provide a strong foundation for supporting other Windows environments.
Enhanced Marketability and Job Security In a competitive job market, specialized skills like those acquired from our course significantly enhance your marketability. Employers often seek certified professionals who can confidently handle the challenges of modern IT environments. This course not only prepares you for immediate challenges but also lays a foundation for future advancements in IT.
Who Is The Course For
Tailored for Aspiring and Established IT Professionals This course is ideal for IT professionals aiming to specialize in desktop support, particularly in Windows 7 environments. Whether you are starting your career in IT or looking to upgrade your existing skills, this course will set you on the right path.
Prerequisites for Enrollment A basic understanding of Windows operating systems and general IT experience is recommended for prospective students. This foundational knowledge will help you grasp the advanced concepts covered in the course more effectively.
A Stepping Stone to a Flourishing IT Career Enrolling in this course is a strategic step towards a successful career in IT support and administration. It is particularly beneficial for those aiming to work in enterprise environments where Windows 7 is prevalent. The skills and certification you gain will not only bolster your resume but also increase your confidence in handling real-world IT challenges.
To see more Microsoft related training, Visit the Microsoft Website.
Proudly DisplayYour Achievement
Upon completion of your training, you’ll receive a personalized certificate of completion to help validate to others your new skills.
Course Outline
Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician Course Content
Module 1: Installing, Upgrading, and Migrating to Windows 7
Introduction To Exam 685 Windows 7 Enterprise Desktop Support Technician
Introduction To Installing Upgrading And Migrating To Windows 7
Windows 7 Pre-Installation Requirements
Installing Windows 7-Part1
Installing Windows 7-Part2
Installing Windows 7-Part3
Overview Of Image Based Installations-Part1
Overview Of Image Based Installations-Part2
Overview Of Image Based Installations-Part3
Configuring Application Compatibility
Chapter 1 Summary
Module 2: Configuring Disks And Device Drivers
Introduction To Configuring Disks And Device Drivers
Managing And Maintaining Disks-Part1
Managing And Maintaining Disks-Part2
Managing And Maintaining Disks-Part3
Installing And Configuring Device Drivers
Chapter 2 Summary
Module 3: Configuring File Access And Printers
Introduction To Configuring File Access And Printers
Overview Of Authentication And Authorization
Managing File Access-Part1
Managing File Access-Part2
Managing Shared Folders-Part1
Managing Shared Folders-Part2
Configuring File Compression
Managing Printing
Chapter 3 Summary
Module 4: Indentifying And Resolving Log on Problems
Introduction To Identifying And Resolving Logon Problems
Understanding Authentication
Managing Computer Accounts
Additional Network Services-Part1
Additional Network Services-Part2
Troubleshooting User Properties
Resolving Logon Issues
Chapter 4 Summary
Module 5: Configuring Network Connectivity
Introduction To Configuring Network Connectivity
Configuring TCPIP Connectivity-Part1
Configuring TCPIP Connectivity-Part2
Configuring TCPIP Connectivity-Part3
Automatic IP Address Allocation
Name Resolution
Wireless Networking-Part1
Wireless Networking-Part2
Wireless Networking-Part3
Chapter 5 Summary
Module 6: Troubleshooting Network Issues
Introduction To Troubleshooting Network Issues
Troubleshooting Network Connectivity-Part1
Troubleshooting Network Connectivity-Part2
Troubleshooting Network Connectivity-Part3
Troubleshooting Name Resolution-Part1
Troubleshooting Name Resolution-Part2
Troubleshooting Name Resolution-Part3
Troubleshooting Network Printing-Part1
Troubleshooting Network Printing-Part2
Troubleshooting Network Printing-Part3
Chapter 6 Summary
Module 7: Mobile Computing And Remote Access
Introduction To Mobile Computing And Remote Access
Configuring Mobile Computer And Device Settings
Using Remote Control Tools
Configuring And Troubleshooting Remote Access-Part1
Configuring And Troubleshooting Remote Access-Part2
Configuring And Troubleshooting Remote Access-Part3
Configuring And Troubleshooting Remote Access-Part4
Configuring Branch Cache Managing Computer Accounts
Chapter 7 Summary
Module 8: Securing Windows 7 Desktops
Introduction To Securing Windows 7 Desktops
Overview Of Security Management-Part1
Overview Of Security Management-Part2
Overview Of Security Management-Part3
User Account Control
Application Restrictions-Part1
Application Restrictions-Part2
Configuring The Windows Firewall-Part1
Configuring The Windows Firewall-Part2
Configuring The Windows Firewall-Part3
Configuring The Windows Firewall-Part4
Securing And Troubleshooting Internet Explorer-Part1
Securing And Troubleshooting Internet Explorer-Part2
Securing And Troubleshooting Internet Explorer-Part3
Chapter 8 Summary
Module 9: Optimizing And Troubleshooting Performance And Reliabilty
Introduction To Optimizing And Troubleshooting Performance And Reliability
Overview Of Performance And Reliability Tools-Part1
Overview Of Performance And Reliability Tools-Part2
Optimizing Performance-Part1
Optimizing Performance-Part2
Dealing With Hardware Failure
Chapter 9 Summary
Module 10: Maintaining Windows 7 Desktops
Introduction To Maintaining Windows 7 Desktops
Troubleshooting Utilities-Part1
Troubleshooting Utilities-Part2
Troubleshooting Utilities-Part3
Troubleshooting Utilities-Part4
Backing Up And Restoring Data
Using System Restore
Configuring Windows Update
Chapter 10 Summary
Conclusion
Your Training Instructor
Patrick is a skilled presenter with a strong background in IT training and certification covering general information technology, network administration, and consulting. His strong customer service background and skills both in support and presentation situations allow him to effectively communicate course information in an engaging manner. He specializes in areas such as Active Directory, Microsoft Exchange, Windows Network Infrastructure, and Security.
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Microsoft 70-685 Pro: Windows 7
Microsoft 70-685 Pro: Windows 7
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